Frequently Asked Questions
What ticket should I purchase?
Provider tickets available to provider groups, owners and operators. Vendor tickets are for finance, technology, consulting and other roles that do not directly own and/or operate a care facility.
Where and when will FUTURE be held?
The FUTURE Conference will be held on August 26-28, 2026 at the JW Marriott Austin.
Are you offering hotel accommodations?
Please check back soon for information regarding our hotel room block at the JW Marriott Austin.
What is the refund policy?
Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.
Cancellations received less than 45 days prior to the event start date are non-refundable.
No refunds will be issued for no-shows or for tickets not used.
Substitutions may be permitted prior to the event at no additional cost. Please email events@wtwhmedia.com for more information.
In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.
What does my ticket include?
A ticket includes access to all sessions, breakfast on both days, one lunch, refreshments on both days, and one networking reception.
Are there kosher meals or other dietary options at the event?
Please email us at events@wtwhmedia.com with any dietary requests. Please note, the deadline for any dietary accommodations is 30 days out from the event. We may not be able to provide options at off-site meetings such as the networking reception.
How do I contact the organizer?
Email us at events@wtwhmedia.com
When are other HMEB events being held?
Click HERE to see all upcoming HME Business Events.
Will there be vendor booths?
There are options for sponsor exhibit space. Please click HERE to request information on sponsorship opportunities.
